SHEC UP

Privacy Policy

Last Updated: 15 July 2025

Introduction

VServesafe Co., Ltd ("we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect and process through our web application system ("System"). This Privacy Policy explains how we collect, use, store, and disclose your personal information. By accessing or using our System, you acknowledge that you have read, understood, and agree to our data practices as described in this Privacy Policy.

Scope and Governing Law

This Privacy Policy applies to our services provided to hotels, food factories, and all other users of our System. It is governed by and construed in accordance with the laws of the Kingdom of Thailand.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, job title, and any other information you submit through our System or communication channels.

Usage Data

We may collect information about how you access and use the System, including pages visited, time spent on pages, and other diagnostic data to help us improve the functionality and user experience.

Cookies & Similar Technologies

We may use cookies or similar technologies to enhance your experience. For more details, see Section 6 ("Cookies and Other Tracking Technologies").

How We Use Your Information

We collect and use your personal information for the following purposes:

  • To provide and maintain the functionality of our System.
  • To improve and personalize user experience.
  • To communicate with you, including responding to inquiries and support requests.
  • To safeguard our System and prevent fraud or abuse.
  • To comply with applicable laws, regulations, or legal processes.

All data collected through the System belongs solely to VServesafe Co., Ltd.

How We Share Your Information

We do not sell, rent, or otherwise share your personal information with any third parties without your explicit consent. We may, however, disclose your personal information:

  • To our service providers and contractors who assist us in operating our System and are bound by confidentiality obligations.
  • When required by law, regulation, or legal process, or to protect the rights, property, or safety of VServesafe Co., Ltd, our users, or others.

Cookies and Other Tracking Technologies

Cookies

Our System may use "cookies" to collect information and improve your user experience. Cookies are text files stored on your device to remember your preferences.

Types of Cookies

  • Essential Cookies: Necessary for the System's core functionality.
  • Analytics Cookies: Help us understand how users interact with the System so we can optimize user experience.

Managing Cookies

You can control or delete cookies through your browser settings. However, disabling cookies may limit certain functionalities of our System.

Data Security

We implement and maintain security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include administrative, technical, and physical safeguards in line with recognized industry standards. However, no data transmission or storage system can be guaranteed to be entirely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes set out in this Privacy Policy and to comply with legal obligations. Upon request for deletion (see Section 9), we will securely dispose of your information within the timelines described below, unless required to retain it by law.

Your Rights

Access and Update

You may request access to or correction of any personal information that we hold about you by contacting us at [email protected].

Deletion (Right to Erasure)

You have the right to request that we delete your personal information. Please send your request to [email protected]. We will respond and process your request within forty-five (45) days from the date of receipt.

Restriction or Objection

You may have the right to restrict or object to certain types of processing of your personal information where permitted by law.

Transfers of Your Information

Your personal information may be processed and stored on servers located in Thailand or other jurisdictions, subject to appropriate data protection regulations. By using the System, you consent to any such transfer of information in accordance with this Privacy Policy.

Children's Privacy

Our System is not intended for use by individuals under the age of majority in their respective jurisdictions. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at [email protected], and we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any revisions on this page, and the updated version will indicate the last revised date. Your continued use of the System after any such changes indicates your acceptance of these changes.

Contact Us

If you have any inquiries, complaints, or concerns regarding this Privacy Policy or our data practices, please contact us at:

VServesafe Co., Ltd

Address:

15 Kanchanawanit Rd. Hat Yai Subdistrict
Hat Yai District Songkhla Province 90110

© 2025 VServesafe Co., Ltd. All rights reserved.